Terms and Conditions
Last updated .
Who we are
These terms cover voltgenenergy.com, the website of VoltGen Energy. VoltGen Energy operates under Akopi Builders, CSLB #1112420. Electrical work is performed by licensed C-10 electrical contractors.
Mailing address (not a storefront): 321 N Pass Ave, Unit 95, Burbank, CA 91505. Questions: info@voltgenenergy.com or 844-VOLTGEN (865-8436).
Use of the website
This site describes our electrical work and lets you ask for a quote. The guides and cost information are general information, not advice for your house. Please send only true information about yourself through the form, and do not use the site to harm it or anyone else.
Quotes and estimates
A quote or estimate from us, whether by form, phone, email or text, is an estimate. It is not a contract. No work is agreed until you and we sign a written agreement.
VoltGen Energy (Akopi Builders) Messaging Terms and Conditions
- The messaging program consists of general conversational messaging to answer questions and provide support to customers. Messages are sent from +18448658436 and cover replies to quote requests, scheduling of site visits, estimate follow-ups, job updates and missed-call follow-ups.
- You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at john@voltgenenergy.com.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy.
How you opt in: by ticking Yes under the text message consent on our quote or contact form. Yes and No are both optional and neither is ever ticked for you. Consent is not a condition of purchase.
Privacy: customer data is not shared with 3rd parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. See our Privacy Policy.
Changes
If these terms change, the new version will be posted here with a new date.